Privacy Policy

Information we collect

When you contact Alter Chiropractic or request an appointment through this website, we collect the information you choose to provide: your name, phone number, email address, and the message you send us. We do not collect payment information through this website.

Like most websites, we may also receive standard technical information when you visit — such as your browser type, device type, and the pages you view — through cookies and similar technologies described below.

How we use your information

We use the information you submit to respond to your inquiry, schedule and confirm appointments, and communicate with you about your care and our services. Contact details submitted through our forms are stored in the practice management and customer relationship tools we use to run the practice.

We do not sell your personal information. Ever. Alter Chiropractic shares it only with the service providers that help us operate — such as website hosting, scheduling, and patient communication platforms — and only as needed to provide those services.

Health information

Please do not include detailed medical information in website contact forms. Clinical records collected during your care are handled under our patient privacy practices and applicable health information laws, which are separate from (and stricter than) this website policy. Ask our front desk for our Notice of Privacy Practices.

Cookies and analytics

This website may use cookies and analytics tools (such as Google Analytics via Google Tag Manager) to understand how visitors use the site and improve it. These tools collect aggregate usage data — not your name or contact details. You can block or delete cookies in your browser settings at any time; the site keeps working without them.

Data retention and security

We keep inquiry and appointment-request information for as long as we have a business need — typically for the duration of your relationship with the practice — and protect it with commercially reasonable safeguards. No method of transmission or storage is perfectly secure, but we work with reputable providers and limit access to people who need it.

Your choices

You may ask us what personal information we hold about you, request a correction, or ask us to delete information collected through this website. Call (561) 819-2224 or use the contact details below and we will respond promptly. You can also opt out of non-essential communications at any time by telling us — or by replying to any message we send.

Children’s privacy

This website is intended for adults. We do not knowingly collect personal information from children online; information about minor patients is collected in office, from a parent or guardian, as part of their care.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision; material changes will be posted on this page.

Contact us

Questions about this policy or your information? Reach Alter Chiropractic by phone at (561) 819-2224 , by email [email protected] , or in person at 15132 Jog Rd, Delray Beach, FL 33446.